FAQ

Below are frequently asked questions regarding our UK immigration legal services, service terms, pricing, procedure, data protection and case processing rules. All answers comply with SRA professional standards, UK immigration policies, and our official service agreements.

1. General Service Questions
   Q1: Is IMMIGRATIONELY.COM LTD a regulated legal firm?
   A1: Yes. We are a UK law firm regulated by the Solicitors Regulation Authority (SRA). All legal advice, case representation and official submission work are conducted in accordance with UK immigration law and SRA professional conduct rules.
   Q2: Are your services subscription-based or one-off services?
   A2: All our immigration legal services areone-off project-based services with no subscription, recurring billing, or automatic renewal. Clients only pay for the specific case or service scope confirmed in the written agreement. No ongoing periodic fees will be charged without separate written instruction.
   Q3: What types of immigration services do you provide?
   A3: We provide full-spectrum UK immigration legal services for individuals, families and businesses, including student visas, family visas, visitor visas, residency extension, ILR settlement applications, immigration detention defence, visa refusal appeals, Home Office enforcement response, Sponsor Licence applications, corporate right-to-work compliance, licence suspension/revocation representation and civil penalty defence services.
2. Case Processing & Timeframe
   Q4: How long does a standard visa application case take?
   A4: Processing times depend entirely on Home Office official standard processing cycles and visa categories. Standard student, family and visitor visa applications generally take 8–12 weeks for routine cases. ILR settlement applications usually take 12–24 weeks. Complex cases, administrative reviews or enforcement-related matters may take longer due to official verification procedures. We will provide a personalised timeframe assessment based on each client’s case background before service commencement.
   Q5: Can you guarantee a successful visa or immigration application result?
   A5: No legal firm can guarantee official approval results. All final immigration decisions are independently made by the UK Home Office and UK Visas and Immigration. We provide fully compliant document preparation, professional legal advice and complete case representation to maximise the possibility of a positive outcome, in strict accordance with current immigration policies.
   Q6: Will you follow up the case throughout the whole processing period?
   A6: Yes. For all confirmed one-off service cases, we provide full-process case follow-up, official progress monitoring, document supplementation and procedural guidance until the completion of the agreed service scope.
3. Pricing, Payment & Service Scope
   Q7: Are the listed website prices final and fixed?
   A7: All website prices are reference fixed fees for straightforward standard cases. Complex cases with immigration history issues, refusal records, multiple dependants, urgent requirements or enforcement disputes will be re-evaluated for a tailored quotation. Final fees, service scope and terms will be confirmed in writing before any legal work starts.
   Q8: Do your service fees include Home Office official charges?
   A8: No. Our professional legal fees cover only legal consultation, document preparation, case representation and procedural services. All third-party disbursements including Home Office application fees, Immigration Health Surcharge (IHS), translation fees and certification fees are excluded and borne separately by clients.
   Q9: Will there be hidden charges after service confirmation?
   A9: No hidden charges apply. All service items and fees are fully transparent and confirmed in written agreements. Any additional work beyond the original service scope requires separate client confirmation and independent one-off fee negotiation.
4. Corporate & Sponsor Licence Service
   Q10: How long does a Sponsor Licence application take?
   A10: Standard Home Office processing for Sponsor Licence applications takes 8–16 weeks. For businesses with complete compliance systems and qualified documents, the process can be completed within the official standard cycle. We assist enterprises in building compliant sponsorship systems in advance to avoid delays caused by document defects or compliance risks.
   Q11: Can you help resolve Sponsor Licence suspension or revocation issues?
   A11: Yes. We provide professional legal representation for licence suspension, revocation appeals and civil penalty defence. We conduct full compliance reviews, complete official rectification reports, submit legal representations and communicate with the Home Office on behalf of corporate clients to resolve compliance disputes.
   Q12: What is corporate right-to-work compliance service?
   A12: Our corporate compliance service includes employee right-to-work verification, internal immigration compliance audit, compliancesystem setup, regular risk inspection and Home Office enforcement response support, helping UK enterprises avoid illegal employment risks and immigration penalties.
5. Data Protection & Confidentiality
   Q13: Will my personal and case information be shared with third parties?
   A13: We strictly protect client confidentiality in compliance with UK GDPR, Data Protection Act 2018 and SRA professional rules. Client data will never be sold or used for commercial marketing purposes. Information is only disclosed to official authorities or regulated third-party processors when necessary for case progression or legally required.
   Q14: How long will my case data be retained?
   A14: Client data and case records are only retained for legal and regulatory compliance periods. After the required retention term expires, all data will be securely deleted and archived in accordance with UK data protection regulations.
6. Service Rules & Client Obligations
   Q15: What are my obligations during case processing?
   A15: Clients shall ensure all submitted documents and information are true, accurate and complete, and cooperate timely with document provision and procedural coordination. Any risks caused by false information or insufficient cooperation shall be borne by the client.
   Q16: Can I adjust or terminate the service during cooperation?
   A16: As all services are one-off project-based, any service adjustment or termination shall be negotiated based on the completed work progress, in accordance with the signed written service terms.
7. Intellectual Property & Terms
   Q17: Can I reuse your firm’s legal templates and service materials for other cases?
   A17: All legal templates, case strategies and service documents are the exclusive intellectual property of IMMIGRATIONELY.COM LTD. Clients obtain limited usage rights only for the specific instructed case. Any unauthorised reproduction or commercial reuse is prohibited.
   Q18: Where can I view your complete service terms and privacy policy?
   A18: All official terms including Terms of Service, Privacy Policy, About Us and Contact information are fully published on our official website, complying with UK legal and SRA regulatory requirements.